Cyber Audience

Chat Marketing | Digital Marketing | Social Media Marketing

Sell more and do it more easily.


Real Estate Professionals

If you’re a high performing real estate professional, you may already have a good online presence. But how do you increase results or get an edge over others and take it to the next level?

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If you’re selling on Shopify, lift your sales by giving your customers a better experience from the beginning right through to post purchase service. Nurture your customers and sell more.

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Hire Us

Have a particular project in mind? Chat with us now. We'll ask you some questions about your project and then get back to you asap. Find out how we can get results for your context.


Align your marketing & customer service to be more in sync with what consumers actually want.

Mobile messaging user rates have exploded and consumers love to engage with chat flows that are creative and provide value to them. When you combine two-way chat flows throughout your paid ads, web, SEO and content strategies, you build the volume and quality of relationships and increase conversion rates.

Potential leads who engage with this sort of content are automatically segmented, retargeted and leveraged to create more intelligent lookalike audiences that help you find similar leads.

Build relationships immediately and avoid losing opportunities as they happen in real time. Nurture your leads to generate more revenue and get an edge over your competitors.


Having worked with Pamela now for the last few years, not only has she been completely professional and outstanding in her work, but her guidance, knowledge and ability to perfectly understand what we are aiming to achieve has been second to none.
Pamela has always made herself available to answer any questions and appreciate the constant communication and feedback.

I look forward to continuing to work with Pamela and her ongoing support in the future.

Damian Portaro, Principal, Ray White Mildura

Pamela and Cyber Audience has been a tremendous help to my startup business " My Next Car Buying Advocacy". She has taken the time to truly understand me, my unique business and my long term objectives. With little marketing and social media knowledge behind me, she has helped me craft, guide and develop a Facebook and Instagram marketing strategy. Long term her assistance has assisted me in identifying and targeting my a various potential client groups and profiles that will maximise my reach, messaging, leads and conversions. Pamela is a pleasure to work with, extremely knowledgeable and dedicated to helping my business grow and be successful. I highly recommend Pamela and Cyber Audience services to anyone wanting to take their social media marketing platform to the next level.

Richard Lipinski, Owner, My Next Car Buying Advocacy

The word that comes to mind that best describes Cyber Audience is 'Integrity'. The working relationship with my Project Manager at Cyber Audience is very good - Pamela understands me well and is quick to grasp concepts unique to my industry. Before working with Cyber Audience, I was working with an American Adwords company who, in comparison, were hopeless and I was nervous to work with Cyber Audience in case they didn't know what they were doing. But luckily they were recommended by someone I trust. Having now worked with Cyber Audience going on 18 months, there is no comparison to other agencies or marketing experiences I’ve had - they are great. I have seen a return on my investment - we’ve built a substantial mailing list and continue building sales. I don’t know of anything that could have been better and the element I value the MOST about working with them is once again, integrity.

Ric Wallis, Owner, Photo Escapades

Very impressive, well structured presentation that was tailor made for us and our clients. We found that the pacing, interaction and the content were perfect. The succinct delivery of relevant content which was educational was the most impressive element. There was not a single point in the consultation that any of the team here thought it was a waste of our time - everything was relevant and very helpful. There were three of us in the consultation and we all had separate takeaways that we shared after the meeting. The main one we all shared was a new focus on the 'persona' of the target market and to understand the funnel of where our message needed to match the client. Could anything have been better? No.

Simon Tropea, Manager, Digital Elder

Pamela is like a fairy that works away in the background to keep your social media healthy.
Her energy and passion is clearly demonstrated in the quality of her work. She provides sound and logical advice when dealing with adverse situations. She has helped us grow our profile significantly through quality content and strategic planning.
Pamela has earnt my highest recommendation because she has taken time to gain an understanding of our business, provides exceptional service, she is there looking after our interests when we can’t be and always delivers what she promises.
Thank you Pamela – you’re fantastic!

Nydia Jones, Manager Marketing, Communications and Research, CVGT Australia

Dave and the team at Safety Dave cannot express enough how valuable Pamela Crawford’s Cyberaudience social media expertise and knowledge has greatly assisted our business.

We would not hesitate in recommending Pamela and her team for your social media and in house training expertise. Staff gained new skills, extensive knowledge and have gone from strength to strength.

Dave Cooper, Managing Director, Safety Dave

Cyber Audience (Pamela Crawford) has done a number of educational presentations for me in a variety of different contexts about the use of Social Media in my field. Each time she has done this engagingly with useful practical application. The people who have been part of the training have consistently rated these sessions very highly. I would recommend her as a highly skilled and effective social media trainer/consultant.

Richard Condie, Anglican Bishop of Tasmania

Our Cyber Audience trainer (Pamela Crawford) has been an invaluable resource to our business since she has been coaching our team in social media marketing and strategy. Her insights regarding holistically linking marketing concepts, strategy roll out techniques with the science of social media are unique, creative and second-to-none. Pamela has excellent communication skills; her personable nature and ability to detail new and complex information meaningfully and transparently to a novice, means accessing a satisfying rate of learning is guaranteed.

Lee Bradshaw, In-House Producer & Artist Development, Bradshaw Music Productions

I recently did a full day of training with Pamela on social media strategies in particular Facebook Advertising and using Power Editor. I found the training to be extremely beneficial and well-structured. The additional resources and templates provided to me on the day were a valuable tool that I have found myself using frequently after the training. The training was easily accessible and was clearly tailored for our business needs. Pamela provided clear and concise information.

Leissa Drudi, Enrolment Manager, Perth College of Beauty Therapy


Tap START below to chat with us about your ECOMMERCE (or other) project. We'll get back to you within two business days with information about whether we can help you achieve the results you need.


Contact Details

+61 0 439 760 594

Mon - Fri, 9am - 5pm

PO Box 2
Brunswick South
Victoria 3055

About Cyber Audience

Cyber Audience is a Melbourne based agency made up of a team of specialists with a proven track record in each of their areas of expertise including chatbots, conversational psychology, web development, social media content, Facebook Ads, Google Ads and email marketing.

We focus on chat marketing integration into the full suite of digital specialty areas and can either provide each of these elements or simply build the chat marketing elements into your existing digital marketing activities.

Our approach is to work closely with each client to ensure that the overall digital strategy is optimised with opportunities for conversion into a seamless reporting relationship.


ManyChat Agency Partner

Real Estate Social Media & Chat Marketing

Click HERE to download features and pricing information for our real estate social media and chat marketing service.

Integrated Messenger Chats

Integrate your social media posts with chat messaging that's connected to your social media posts.


Featured Listings & Paid Advertising

Cut through the noise with featured listings connected to chats and increase web traffic with carousel ads.


Google My Business SEO

This is essential SEO. Don't be easily beaten by other Agents for online search results.


Impress Sellers

Spend more of your time generating NEW listings instead of manually replying to the sheer volume of enquiries you'll get from working with us. We generate visible interest in your listings on your social media posts - which heightens competition for each listing so your vendors love it! And... potential NEW vendors see the buzz... and want you to do it for them. So you get new appraisal requests right into your calendar without lifting a finger.

Save Time

When the number of your enquiries is small, sure, you can do it ALL manually. But when the number is large, it can only work if you give fast and personable customer service that includes some automation. Our real estate chat marketing does this AND it's in a continuous feedback loop that finds you NEW clients based on the profiles of your most valuable clients. It takes a special kind of integrated social media and chat marketing service to do this.