Take the pressure off your community management team by providing a "go to" resource that answers all of their online community management questions. Train them in each significant area so they are empowered to accurately represent your organisation as you intend in each scenario they might face.
The "Custom Community Management Guide & Manual" service includes:
- Initial client strategy session (Zoom) to understand business context and priorities
- Customisation of sections and content
- Printed physical copy mailed to organisation
- Digital copy provided for ongoing internal updates
- Final client training session (Zoom) in best practices within Community Management Guide and Manual